Haircare FAQs

How often should I use your hair oils for the best results?

For optimal results, we recommend using our hair oils 2–3 times a week. Gently massage the oil into your scalp and hair, leave it on for at least an hour or overnight, and then wash with a mild shampoo.

Is your Hair Growth Oil product safe for color-treated hair?

Yes, all our products are formulated to be 100% natural and free from harmful chemicals, making them safe for color-treated hair. They nourish your hair without causing fading or damage to your color treatment.

Which product is best for hair fall control?

Our Anti-dandruff oil is specially designed to combat hair fall. Its dual-action formula
addresses scalp health by preventing fungal growth and promoting hair strength, while its
aromatic properties provide relaxation, contributing to better overall hair health.

Do your research products contain any synthetic chemicals?

No, our research products are completely free of synthetic chemicals, preservatives, and harmful additives. We use only pure cold-pressed oils and natural herbal ingredients for a safe and effective solution.

Are your products tested on animals?

No, Herbovive Pvt. Ltd. strictly adheres to cruelty-free practices. Our products are not tested on animals, ensuring they align with ethical and sustainable standards.

⁠Are your products safe for skin/scalp?

Absolutely! Our products are formulated with natural ingredients of GRAS category, making them safe for sensitive skin and scalp. We ensure that our preparations are gentle yet effective for all hair and skin types.

Skincare FAQs

Which products are best for acne-prone skin?

Our skincare range is designed to suit all skin types, including acne-prone skin. Products such as our Revitalizing Facial Serum, varied Essential Oils like (e.g., Tea Tree Oil, Geranium Oil, Cedarwood Oil) and Neem-Turmeric Soap are highly effective for managing acne. These contain natural antibacterial properties that help reduce inflammation, clear pores, and prevent future breakouts.

⁠Do your skincare products help with pigmentation or dark spots?

Our Products like Revitalizing Face Serum, Ubtan Soap and Beetroot Soap enhances your skin’s glow and reduces pigmentation. It helps in reducing Dark circles and Minimizes Blemishes while providing you with a deep hydrated skin.

⁠How long does it take to see results with your skincare products?

Visible results vary depending on individual skin type and concerns. However, with regular use, most customers notice improvements in 2–4 weeks, including clearer skin, reduced blemishes, and enhanced radiance. For best results, consistent use is recommended.

Product Usage FAQs

How do I know which product is right for my skin/hair type?

Each product comes with detailed information about its ingredients and benefits. For specific concerns, you can refer to the product descriptions on our website or contact our customer support team for personalized recommendations.

Can I use these products daily?

Yes, all our products are formulated with natural, gentle, and safe ingredients, making them suitable for daily use. For best results, follow the usage instructions provided on the product label.

Ingredients/Allergies FAQs

Do your products contain parabens or artificial fragrances?

No, all our products are 100% free from parabens, sulfates, artificial fragrances, and harmful chemicals. We believe in offering pure, natural, and safe formulations.

Are your products cruelty-free?

Yes, all Herbovive products are cruelty-free. We are committed to ethical practices and do not test our products on animals.

Shipping and return FAQs

Can I track my order?

Absolutely! Once your order is dispatched, you will receive a tracking ID via email. Use this ID to track your shipment in real-time through our courier partner’s website.

⁠What is your return/exchange policy?

We offer hassle-free returns and exchanges for products that are damaged or defective upon delivery. Returns must be initiated within 7 days of receiving the product. For hygiene reasons, opened or used products cannot be returned. Please contact our customer support for assistance.

Please refer to our Return & Refund Policy.

How long does delivery take?

Standard delivery takes 5–7 business days, depending on your location. Express shipping options are also available for faster delivery.

For more information, Please refer to our Shipping Policy.

Custom Orders FAQs

Do you offer customized herbal products?

Yes, we can create customized herbal solutions tailored to your specific needs. Please reach out to us with your requirements, and our team will assist you.

⁠Can I get expert advice on what product suits me best?

Certainly! Our experts are here to guide you. You can book a consultation or contact our customer support to receive personalized product recommendations.

How do I contact customer support for questions or concerns?

You can reach our customer support team via email at herbovive.2021@gmail.com. We’re here to assist you with any queries or concerns.
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